Automatic Service Visit Follow-up.
Solve your follow-up problem
Singlethread automates your customer follow-up. Completed in real-time and on-schedule, you'll never have to worry about the follow-up process again. With built-in notifications and dashboards, you'll spend less time following-up and more time on generating revenue.
Singlethread can be configured to automatically follow up for you. Using a manual template can also add a nice personalized touch.
Get a negative review? You'll know immediately so you can solve problems this minute, not next week.
Sent automatically and on business hour scheduling, you won't interupt customers at the wrong time.
Singlethread automatically tracks your customer feedback and reports it to you for a real-time view of your customer feedback.
Negative customer satisfaction can't be swept under the rug with Singlethread. Enable the right staff to have permission to view and clear customer satisfaction issues.
Faster Resolution Through Seamless Integration
Customer Follow-Up is tightly integrated into Singlethread so if you run into a customer issue, you can quickly review and resolve the issue, and move on with your day.
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