Text Messaging

Simplify your Service Department.

The new standard for customer communication

Singlethread is the easiest text messaging tool in the automotive industry. It simplifies communication with customers, shortens the vehicle repair cycle, and helps you sell more to mobile customers.

Certified DMS Integration

Certified, real-time DMS Integration saves service advisors time by eliminating duplicate data entry. Singlethread gets to work, automatically.

Automatic Text Messages

Singlethread can automatically text your customers for you. Set and forget, or use a template message to keep your customers updated.

Advisor Notifications

Don’t miss a thing. With real-time mobile, desktop, and email notifications, your team will know immediately when a customer text messages the dealership.

Pictures and Videos In Snap

There's nothing like a picture or video to help a customer understand the extent of the repairs. With Singlethread's mobile app, you can effortlessly send pictures and videos of the vehicle to the customer.

Google Play Store Google Play Store
Apple & Android Support

Singlethread is compatible with nearly any device and has applications available on the Apple App Store and the Google Play Store.

Push Notifications

Recieve instant notification on your favorite mobile device when a customer text messages you.


Give your advisor the flexibility to be where they need to be without using their phone number for customer communication.

It's Seamless with Singlethread

Singlethread's modules integrate in a seamless design. Start working on your desktop and continue on your mobile. Quickly update a customer with a Text, send an inspection in an instant, and capture payment with Mobile Payment. Get in, get out, get on with your day.

Digital Vehicle Inspections

Vehicle inspections for the mobile-first world. Fast for techs, easy for advisors, and mobile for customers. Explore

Mobile Payments

Securely capture payments from customer's mobile device directly to your merchant account, with no additional fees. Explore

Team Collaboration

Faster team communication, improved shop flow, and more serviced vehicles. Explore

Customer Feedback

Automate your customer follow-up and monitor it with real-time notifications.Explore

Got 20 Minutes?

See how Singlethread can help you gain control of your service department.