Text Messaging

Simplify your Service Department.

The new standard for customer communication

Singlethread is the easiest text messaging tool in the automotive industry. It simplifies communication with customers, shortens the vehicle repair cycle, and helps you sell more to mobile customers. See it live

Dealership text messaging
Dealership text messaging
DMS Integration

Certified, real-time DMS Integration saves service advisors time by eliminating duplicate data entry. Singlethread gets to work, automatically.

automatic text updates
Automatic Progress Updates

Singlethread can automatically text your customers for you. Set and forget, or use a template message to keep your customers updated.

real time notifications
Advisor Notifications

Don’t miss a thing. With real-time mobile, desktop, and email notifications, your team will know immediately when a customer text messages the dealership.

archive
Long-Term Storage

A searchable archive makes your history useful. Every text, document, picture, or video in Singlethread is archived and available through search.

customer follow up
Customer Follow Up

Automated customer follow-up keeps you on top of your customer satisfaction.

pictures and video
Attachments

A picture (or video, or file) is worth a thousand words. Singlethread allows you to send and receive attachments over text message.

Singlethread service department

It's Seamless with Singlethread

Singlethread's modules integrate in a seamless design. Start working on your desktop and continue on your mobile. Quickly update a customer with a Text, send an inspection in an instant, and capture payment with Mobile Payment. Get in, get out, get on with your day.

vehicle inspections

Vehicle inspections for the mobile-first world. Fast for techs, easy for advisors, and mobile for customers. Explore

mobile payments

Securely capture payments from customer's mobile device directly to your merchant account, with no additional fees. Explore

dealership chat

Faster team communication, improved shop flow, and more serviced vehicles. Explore

customer follow up

Automate your customer follow-up and monitor it with real-time notifications.Explore

Simplify Customer Communication

Service Advisors love the simplicity and results of Singlethread. It only takes minutes to learn and saves hours per day.

Live Demo

See how Singlethread can help you gain control of your service department.